Omnichannel inbox for customer conversations
Reply to customers from WhatsApp, Telegram, Instagram, Facebook and VK in one shared workspace.
One omnichannel inbox for every conversation
All channels in one workspace
Talk to customers from different sources on one platform without switching between accounts.
Transparent team work
You always know who is handling each conversation, how urgent it is, and what happened before.
No missed customer requests
New messages appear in the shared inbox immediately, so your team can react faster and keep every lead visible.
Teammates only see the conversations they need
Set exact access rules for each employee: they see only the assigned conversations in the channels they are allowed to use.
Channels for 
Oliver Brown
How to connect channels and start talking to customers
Sign up in a minute
Create your workspace and move straight to connecting channels and inviting your team.
Connect messengers and social media
Connect WhatsApp, Instagram, Telegram, VK and Facebook in a few clicks. Choose the channels your team needs.
Invite teammates and configure access
Add employees and define which chats and channels each person can work with.
Handle all customer dialogs in one inbox
All connected channels appear in one interface with messages, team notes and conversation history.
Improve service quality
See who replies and how quickly, then adjust the process to keep customer service consistent.
More than messaging: a clearer way to run customer communication
Track customer conversations and improve communication
See how customers interact with your company, find weak points, and fix them before they affect sales or loyalty.
Understand who performs well and where support is needed
Get a clearer view of team work: who resolves requests, where workload should shift, and where training is needed.
Grow while keeping communication under control
Add more channels and teammates without losing structure, ownership, or visibility.
Better service helps conversion grow
A stronger customer experience helps improve key metrics, reduce lost requests, and support revenue growth.
Pricing
Start with a 14-day free trial, then choose the plan that fits your team, channels, and WhatsApp campaign needs.
Team
$15Monthly / per User
WhatsApp broadcasts & analytics1
Shared inbox
Unlimited chat history
Unlimited dialogs
Up to 10,000 contacts
Up to 100 lists
Up to 10 teammates
Up to 10 channels
Business
$30Monthly / per User
WhatsApp broadcasts & analytics1
Shared inbox
Unlimited chat history
Unlimited dialogs
Unlimited contacts
Unlimited lists
Unlimited teammates
Unlimited channels
1 Meta charges separately for each delivered WhatsApp template messages based on category and recipient market.
Connect your omnichannel inbox and simplify customer communication
Start free and see how YoLead helps your team handle customer requests in one place.
Start free