Customer conversations from messengers and social media in one place
Bring messages from WhatsApp, Telegram, Instagram, Facebook and VK into one shared inbox. Run broadcasts, assign conversations, and keep customer communication under control.
All customer channels on one platform
Connect messengers and social media so every request lands in YoLead. Each conversation has an owner, a clear status, and a transparent work history.
Owners and statuses
Every conversation has an assigned teammate, a status, and a clear history.
Access by roles and channels
Teammates only see conversations and channels they are allowed to work with.
No password sharing
Your team replies from YoLead without direct access to company social media and messenger accounts.
CRM and ERP integration
Receive new customer requests in your system and open conversations directly from your company CRM or ERP.
Notifications about new requests and changes
Your CRM or ERP can receive events for new leads, new messages in active conversations, and status changes.
Customer chat inside your system
Employees can open conversations and reply from your CRM or ERP without leaving their work software.
Integration for your workflow
If the current integration options are not enough, we can add the functionality your process needs.
WhatsApp broadcasts
Send promotions, reminders, and order updates to customers. Replies land in YoLead so your team can continue the conversation.
More than text messages
Send broadcasts with images, videos, files, links, and action buttons.
All replies in YoLead
When a customer replies to a broadcast, YoLead creates a new request and shows it to the team with the rest of the inbox.
Broadcast analytics
See how many messages were sent, delivered, read, and how many customers replied.
What customers say about YoLead
"YoLead helped us connect messenger requests with our CRM. New conversations go into the right process, and employees keep working in the system they already use."
Andrey Karaev
Commercial Director, Vozim Ru
"Messages from users no longer get lost. Employees work in one place, and I can see what is happening with customer requests."
Viktor Magaev
Founder, sluhi.io
"Our inbox is now organized. We can see who replies to each customer, and it is easier to control team work."
Denis Antukhevich
Co-founder, RideClub
Start working with customers in YoLead
Connect channels, invite your team, and see how YoLead helps you reply faster and keep every request under control.